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Coaching & Training

Commercial skills

The world's best craftsman doesn't survive if they can't sell. Performance BTP coaches construction professionals on the heart of the matter: prospect, persuade, sign — without losing yourself or cutting prices.

Prospect👤 Devis📄 Signature✍️ The job is won in the quote follow-up, not when it is sent

Prospecting without enduring

Waiting for word of mouth means enduring your order book. Knowing how to prospect — identify your targets, reach out, nurture your network — lets you choose your jobs rather than take what comes. It's not innate talent but method, which can be learned.

Turning a quote into a signature

An emailed quote isn't a won job. The difference plays out in presentation, listening, handling objections, following up. Many contractors lose business not on price but on how they present it. Coaching works on this decisive moment.

Selling value, not price

When all you talk about is price, you always end up too expensive. Knowing how to highlight your value — quality, reliability, guarantees, support — lets you justify your rates and attract clients looking for more than the lowest bid. That's the way out of the price war.

The prospecting script that works in construction

Cold calling frightens most tradespeople. Yet with the right script, it becomes natural and effective. Our 4-step method: Hook (one sentence that creates curiosity, not "let me introduce myself"), Value (what you concretely deliver, in figures), Question (an open question that engages the other person), Proposal (a clear, low-commitment next step). We work on your script through filmed role-play — to identify your verbal tics, moments of hesitation, and correct them. After 3 coaching sessions, your prospecting calls change radically.

The quote as a sales tool

A well-presented quote can make the difference between a signature and a lost client. We teach you to structure your quotes to showcase your added value: professional cover page with your logo and certifications, detailed description of each item (the "why" before the "how much"), prominent display of your warranties and insurance, photos of similar completed projects, and e-signature for a frictionless client experience. Our clients who have overhauled their quotes using our method increase their conversion rate by 15 to 30% without reducing their prices.

Handling client objections with confidence

"It's too expensive", "I got a cheaper quote", "I'll think about it" — these objections are predictable, and therefore preparable. We work with you on the 10 most frequent objections in construction and the responses that turn them into opportunities. Example: to "it's too expensive", the wrong answer is "I can make an effort". The right one: "compared to which offer? Let's look together at exactly what it includes." This reframing technique increases your negotiating power without ever reducing your prices.

📍 Real-world example

A professional sent his quotes by email without follow-up and wondered at his low signature rate. By simply adding a follow-up call and an oral presentation of the value of his work, he doubled his conversion rate. The job isn't won when the quote is sent — it's won in what comes next.

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Performance BTP tip

Always call back after sending a quote. Most contractors never do — that's exactly why it works. A simple "any questions on my quote?" sets you apart and reopens the decision.

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Grow your business with Performance BTP

Performance BTP offers prospecting manuals and concrete tools tailored to contractors, extending the coaching with field-ready resources.

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Advisory, project management, training and business development support. First exchange free and with no commitment.

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